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How jago404 Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay transaction privacyCookie controls in your handsClear data retention rulesYour right to access or delete
jago404 How jago404 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We handle your account data with clear, consistent practices. Each area below covers a specific part of how your information moves through our system — from the moment you log in to the point your withdrawal clears to your GoPay or OVO wallet.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. Unusual access attempts trigger an automatic account review before any wallet action is processed.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your preferred lobby view. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Active account data is kept while your account is open. After account closure, only legally required records are held — typically financial transaction logs — before full deletion.

Third-Party Sharing

Your DANA, OVO or GoPay details are passed only to the payment processor handling your transaction. We do not share personal data with advertisers or external marketing platforms.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to access, correct or remove your personal data, contact our support team directly. We aim to respond to all data requests within a reasonable timeframe. You can reach us through the channels below — whichever is most convenient for your device.

Live Chat Start a live chat session from the account menu on any page. Our team handles data access and deletion requests through this channel.
Email Support Send your data request to our support email address listed in your account dashboard. Include your registered mobile number for faster verification.
Account Settings Some data corrections — like updating your linked OVO or GoPay number — can be done directly inside your account settings without contacting support.

Common Questions About Your Data and Rights

These are the questions we hear most often about how your data is handled, what rights you have and how to act on them. If your question isn't answered here, our support team can help directly through live chat or email.

We collect your name, mobile number, email address and the e-wallet identifier you use — DANA, OVO or GoPay. This is the minimum needed to verify your account and process payouts.

Yes. Submit a data access request through live chat or the support email shown in your account dashboard. We will confirm your identity first, then send your data summary.

Contact support through live chat or email and request account deletion. We remove personal data after closing your account, keeping only the minimum records required by applicable law.

Only with the payment processor handling your specific transaction. Your wallet details are never passed to advertisers, data brokers or any unrelated third party.

Cookies keep your session active and save basic lobby preferences. You can disable non-essential cookies in your browser settings; this may affect some account features like saved filters.

After your account closes, we retain only legally required financial records for the period mandated by applicable regulation. All other personal data is deleted once that obligation ends.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.